Considerations To Make When Choosing A Travel Destination

Traveling is truly exciting, especially when you have been planning for it for a long time. After saving your travel money and the time is finally here, it is likely that you will be lost for choices as to which destination is the best for you and one that will give you the very best to remember. With so many top travel destinations across the globe, you definitely want to make the right decision and looking at a few things can indeed help you with that.

Interests

What do you love doing? If you love art for instance, you want to find a destination that has plenty of art galleries or if you love sun and sand, then a destination that has lots of beaches should be your way to go. Sit down and evaluate what you really expect from your holiday so that it is easier for you to narrow down your search for the best destination.

Time

How much time do you have for the holiday? If you have only a few weeks to spare for the holiday then you are better off choosing a destination that is closer to home, but if you have a month or more, then you can choose any destination you like because you have time for a long trip. You want to maximize your holiday time enjoying the destination and not travelling, hence the importance of matching your destination with the duration.

Budget

This is another very important factor to consider when choosing a travel destination. The fact is that some destinations are quite expensive compared to others just the same way some holidays are costlier than others. For example, it could be more expensive to go for a skiing holiday and staying at a ski resort than it would be going for a sightseeing trip and choosing budget hotels for your accommodation. The secret here should be to know how much money you have and the holiday options you have. Managing your travel expenses is one of the best things you can do so at least have a reasonable plan.

Climate

Unless you are going for a skiing holiday, then you definitely want to choose a destination that has friendly weather. Sunny, warm days make some of the best holidays because the climatic conditions make it possible for you to relax and enjoy the destination fully. When looking at your top travel destinations, consider how the weather will be when you plan to travel so you can make a good decision. Know the season in the country or city so that you don’t get disappointed when you are already there.

Culture

Find everything you should know about the destination from the customs, cuisine and the language. Some use their native languages and when travelling you might want to learn a few phrases or get an interpreter to make your holiday enjoyable and less confusing. Knowing the culture also makes you understand the way of life of the locals and gives you insight on how to conduct yourself while there.

Adventure Travel Destination Marketing

There are various websites which offer great opportunities in traveling. Each and every person in this world loves to go for a holiday. It is very important to choose the right kind of place as your holiday destination. Before choosing your destination it is always very important to discuss it with your family.

When you log on to the internet and look for the travel companies you will get lots of websites. Adventure holiday marketing has become quite popular these days. Adventure travel destination.com is one of the websites which provides you proper information about the adventure travel suppliers.

This website has lots of things like information about the car rental companies which are local, various adventure activities, information about different kinds of hotels and resorts. There are lots of tourism suppliers present all over the world. These suppliers can access the marketing pages of this website directly.

They will find lots of opportunities for them in these kinds of websites. Other than the suppliers the travelers also get various benefits from the website. So whether you are interested in adventure destination marketing or in an adventure holiday you can look forward to this website.

As a traveler you can check out the website for the various specials as well as deals offered. There are lots of travelers who like to go for an adventure travel once in a year. There are certain travelers who prefer to deal directly with local hotel owners as well as tourism operators.

They want to deal directly with them because by doing this they get special rates and offers on the holiday package. Other than this, there are many more privileges that are offered by the hotel owners and operators.

When you enter into this website you will different kinds of information as well as blogs written on this topic. You will also mingle with lots of other travelers who can share their experiences as well as reviews.

This website also has a page which is called the vacation special and this page offers you with the list of travel experts. These experts can also offer you with the knowledge about the special offers and packages. Other than this, you also have the destination guide pages.

This page offers you with the opinions of the travel experts. Adventure travel destinations.com is the website which has become quite popular these days. This website is actually a part of the AXES marketing network for tourism.

If you choose the local hotel owners and contact directly with them then you can enjoy the local activities much better. You can contact with the local hotel owners and operators for destination marketing with the help of this website. There are lots of adventure travel destinations in this world.

You will get information about all these destinations from this marketing website. Online booking options are also available in this website. Other than this, there are lots of other facilities that are available with adventure marketing. So get the best deal now.

How to Choose a Travel Destination

There are many travel destinations across the globe. What confuses a person most is which travel destination to choose? When a person chooses a destination, for a vacation or a trip, you need to decide what that destination has to offer to you. For example, if you like hiking, forests, outdoor sleeping etc, a countryside location will be ideal for you. On the other hand, if you love oceans, water, blue skies, sand etc, your travel destination are beaches. There are few basic things given below that needs attention, if you are planning and if you have not yet decided a destination. Following these steps, your decision making will get easy.

1. Money: Amount of money you want to spend is an important factor and plays an important role in deciding a destination. For example, cities like London, New York, Vegas etc are expensive. On the other hand when you travel Asia, there are many beautiful cities that are cheap and you don’t need to spend much on traveling, lodging or shopping. Therefore, it is important to estimate your budget before planning a vacation or before selecting a destination.

2. Number of days: When you plan your vacation, an important thing to plan is number of days you want to spend. There are many travel destinations in the world that can be covered in a week’s time. Some destinations like Africa (safari), or Maldives beaches can be planned in a week’s time. Some other destinations like New York, Thailand etc may require more than few weeks to enjoy completely. Therefore, plan your days for a vacation, so that you don’t miss a spot when you go for a vacation.

3. Number of people: Vacations are planned according to the company you have. For example, if you are a family, then you’ll need a place where you can enjoy with your family members. For example, you cannot plan your trip to a nude beach since in some culture this might not be considered as appropriate. Similarly, if you are planning a honeymoon trip, you might want to go to a peaceful place (like a beach rather than a city) where you can have all time to you and your spouse. Similarly, if you are going with friends, a city full of amusement parks, museums, shopping centers will be ideal destination. Therefore you need to consider whom you are going with, before deciding a destination.

However if you are still confused with what to do, you can always visit a professional who can guide you and help you to get the best out of your travel destination. You can also check various websites so that you get an idea about planning a travel for a selected destination.

Top Ten Travel Destinations for the Savvy and Cultured

There are so many places on earth, so choosing the top destinations is really up to personal preference. Depending on whether you like tropical places, or rainy locations, or camping, or hiking, there are so many options to choose from. Below are ten places throughout the world that may be exciting and interesting to visit.

1. Costa Rica

If bird watching is something that you would like to experience, Costa Rica is a must for your top ten travel destinations list. In 2009, Costa Rica obtained a new birding route and it has over 500 bird species. With all these birds, it is important that you remember either your favorite birding binocular or, at a minimum, your compact travel binocular or monocular. The landscape is a must-see for naturalists. With its rainforest canopies, tropical biological research facilities, and family – fun reserves, this place is incredible.

2. Seoul

The capital of South Korea is known for its glamorous cafes, glorious galleries, and great fashion. As of 2010, it was referred to as the World Design Capital. If you are interested in art and fashion, and glamorous scenery is your motivation for travel, this would be a great place to visit. It’s also renowned for cultural and shopping opportunities and you can take advantage of low prices for SLR cameras and lenses, for example, during the day while attending cultural performances during the evening. Korean cuisine is excellent and, if you’re not handy with the flat, metal, Korean-style chopsticks your host or hostess will likely graciously provide a spoon and fork for you.

3. Sri Lanka

If you desire a setting that is filled with animals, and natural beauty, then sightseeing in Sri Lanka must be on your to do list. For more than two decades Sri Lanka experienced low tourism, as the country was plagued by a civil war. But, with civil peace, the natural beauty has once again become evident. Whether you want to see gorgeous beaches near seaside villages, or monkeys swinging from trees; this is the place to be.

4. Copenhagen

If you are trying to go green, Copenhagen may be a good place to include in your top ten travel destinations list. Copenhagen residents have bicycles paths around the city and tourists can ride free bikes, revealing the attitude behind why this city is known as a very “green” place. Scandinavia has historically been a conscientious steward of its ecology without being strident about it and you’ll enjoy the easy-going atmosphere.

5. Antarctica

This continent should definitely be one of your top ten travel destinations. The tourist boom is posing a threat to the environment, so it is important to visit before the continent is closed to more casual visitors. If you want to view some amazing landscape, and have first class access to views of some of the world’s last remaining glaciers, then Antarctica is a must. If you’re interested in sharing awe-inspiring vacation pictures when you return, you can’t go wrong with the rare beauty of Antarctica.

6. Shanghai

China is an interesting place to visit. If you want to travel through Shanghai, then you can always use the Maglev, which is a train that can reach speeds of 430 km/hr. Getting to see this city, and what it is has to offer definitely earns this place a spot on the top ten travel destinations. Whether you want to see museums that showcase 5,000 years of history, enjoy the delicious soup dumpling that they have to offer, or experience massage with yoga, or Chinese acupressure, then Shanghai is a travel destination worth exploring.

7. Los Angeles

Los Angeles, California, is a city that many people have heard a variety of things about. For those who desire to explore museums, or go shopping in Beverly Hills, Los Angeles is the place for it. For those of us who have long aspired to meet someone famous, spending a day in Los Angeles is the one of the better things you can do to change your luck. You can also check out Venice beach if you want a more tropical setting, or Disneyland or Universal Studios if you are with the kids. Whatever the case, Los Angeles is a magnificent place to include as one of the top ten travel destinations.

8. Leipzig

If you want to visit a cultural destination, then Leipzig should be a destination to consider as part of your top ten travel destinations. With the numerous museums, you will be able to learn about German cultures and ways of life. The glorious churches, the magnificent buildings, and the parks and gardens make this city even more glamorous to explore. If you are a true history buff, then the Battle of Leipzig Monument may be a nice review. If visiting with a family, then the Leipzig Zoo will be a delightful destination. Whatever your interest, this is a nice German city that may be interesting and stimulating culturally.

9. Koh Kood

These luxurious islands in Thailand are for outdoorsy people who enjoy nature. Since more than half of Koh Kood is covered by tropical rainforests, and the seas offer crystal clear water accompanied by beautiful beaches, this is a tropical paradise. Whether you want to snorkel or scuba dive in the sparkling seas, or view the beautiful imagery of the sunset, or waterfalls, this island can be a breathtaking experience for beach lovers everywhere. You’ll regret it if you forget to bring your camera and travel binocular or monocular! Koh Kood certainly deserves a spot in your top ten travel destinations!

10. Mumbai

Have you ever wondered about the legendary Bollywood? You’ll want to include Mumbai in your list of the top ten travel destinations and here’s why. Mumbai is the capital of the film industry in India, and if you choose to visit this destination, you will get to indulge in some of the culture that goes along with this domain. In this dynamic city, you can even see the Taj Mahal resort, which is a must for history enthusiasts. If that’s not your area of interest, then there are always museums and art galleries to free your creative side. If you want to go shopping for the day, then there are a plethora of markets where you can shop for just about anything. How about visiting the famous tourist spot known as Powai Lake? This is a famous spot that attracts people from all over the world. But beware; the rumor is that the lake is infested with Crocodiles.

Travel Destinations – How You Too Can Get The Most From Your Travel Destination – Part 1

So, you’ve been persuaded by your someone close to you to make reservations for an exotic place. But you can’t even say the name of that travel destination. You know almost nothing about your travel destination.

What’s your plan? When it’s time to travel, are you just going to jump on the airplane? Don’t you think a few minutes of research is going to pay great dividends? I promise you it will.

There are times when traveling ‘blindly’ may have it’s attractions and yes nice surprises too. But often times the key to your nice break from work is to know a little about your travel destination.

Look, you needn’t spend a huge amount of time finding out everything about a place but some basic information before you travel saves you a lot of time when you are at your destination. This in turn means that you will get the most out of your stay rather than to spend a big portion of your time searching and deciding what to do when at your travel destination.

Why not visit the travel section in your local library but do this online to save time. Don’t just look for where you are going but also look for nearby places too. Here are the question you will want to answer:

1. How far is it?

This will dictate whether you need to take more or less reading/entertainment material while en-route to your destination. Also if traveling with children or youngsters you’ll need to cater for their needs to.

2. What is the spoken local language?

You can’t imagine how flattered most locals are when a visitor makes an effort. Just hello, thank you, please, good bye, where is, what time etc make a huge difference.

I can’t tell you the number of times I have had locals bend over backwards to help me out of trouble when I used just three or four basic phrases … they have at times grabbed some local English speaker to help me out. Make this effort.

We’re talking about a tiny phrase book that you can even point to while at your travel destination and the locals will read your phrase in their own language. But learning the basic phrases will not take more than half an hour.

3. What is the currency and can you easily make conversions to your own currency for comparison purposes?

In most countries, your destination hotel is probably one of the most expensive places to exchange currency. Think about it. They don’t service all that many customers, so they make their money out of larger commissions and bigger currency differences than the average bank.

Add this to your list of things to do before or after you get to your travel destination: Where is the nearest high street bank and look for a main branch of a main bank. Hopefully their volume trade means you get better rates.

4. What are the customs regarding tipping?

Do not get ripped off. Find out what the tipping rate is so you don’t spend a big percentage of your money on over the top tips.

5. What, if any, is the time difference?

Don’t underestimate the effect of time difference on your daily schedule when you get there and when you get back from your holiday. If the difference is more than 2 hours, do try to alter your timing for sleep, wake up time, eating etc just slightly, before you go on your vacation.

When you get there, adjusting to local time is going to be much easier. You will spend less of your precious holiday time recovering from the journey.

Do the same adjustment a day or two before you get back and you lose less precious work time when you get back. Somehow I don’t think this one bothers too many people.

6. What is the expected average temperature, and how much does it rain?

You already know how much the weather affects our daily activities. Then you agree that the weather absolutely *rules* your vacation at your travel destination.

Be prepared in terms of clothing but also in terms of the activities you plan and possibly pre-book. For example, if you are going to Britain you will find rain is a year round certainty.

Knowing that in advance means you won’t pre-book a Shakespeare open air play unless you are allowed to cancel without penalties. You will just buy the ticket on the day, if the weather holds up.

Similar considerations go for pretty much any destination. Know what to expect and then you won’t be disappointed.

7. What places do the travel writers recommend visiting?

Many travel writers have got their work down to a fine art. They place the correct emphasis on the relative importance of one thing compared to another. They will pint you a good picture of what a place is like.

Just do a search in the online search engines for something like “London review” or “London holiday review” and you will find plenty of references. The search engines will probably show you the most “liked” reviews because these are the reviews that most people have enjoyed and therefore made popular.

What Travel Agents Need to Know About Corporate Travel Today

This is rightly named as the age of traveler-centricity and with the evolution of the new era of personalized travel; it is leading to research and development of a host of new so-called intelligent services. The command-and-control perspectives of traveling have changed a lot from the past and the focus has shifted more on the traveler and the productivity of each trip. It has become essential to maintain that the travelers have the greatest return on investment on each trip. New generations of young employees and managers, who have been growing up and dwelling in a digital age, are moving up the ranks as travelers. It has become essential to recognize the need for greater flexibility acknowledging that the employees who travel on corporate trips also consider a percentage of their trip to be a leisure outlet. With increasing globalization and rise in companies sending their staff overseas to network and connect with their offshore prospects/customers/suppliers, corporate travel is a highly profitable tourism segment. Before we talk about how tourism companies can better cater to business travelers, let us first look at why they prefer to use specialized corporate agencies over traditional agents

Why do businesses use Corporate Travel Agencies?

This might be the most basic question for a travel agency as to why they need to use agencies specializing in corporate travel when there are plenty of regular travel agents in the market. Here is the importance of corporate travel agencies who have online systems which allow business travelers access to their complete itinerary.

The following information is at the fingertips of the CTAs:-

full business itinerary details
up-to-date tracking details of flights (including delays or rescheduling)
transparent details about additional costs such as baggage fees or in-flight fees
travel alerts, if any, in the destined area
complete and up-to-date details about the visa procurement policies and identification required
currency requirement and conversion rates

What do corporate clients expect from Corporate Travel Agencies?

Negotiated Fares

The Corporate Agencies tend to have tie-ups with hotels, car rentals, flights etc. giving them access to lower fares which can be used only by the frequent business travelers. Discounted prices are not the only advantage though as they also offer flight upgrades, room upgrades, and VIP check-in lines as required.

In-depth information about the travel industry

Corporate travel agents have access to many travel resources and most importantly, quickly, than any other leisure travel agent. Additional information helps to make the business trips convenient and comfortable.

Changes in Itinerary

When an airline ticket needs to get rescheduled or cancelled, chances are the airline or the online service provider will charge lofty fees. When booking with a corporate travel agent, most of the times schedule changes can be done at zero or minimal extra charges.

Viable emergency contacts

It is important for the business travelers to reach the correct person at the need of trouble. Corporate travel agents have the experience and professionalism to relieve stress for both the traveler and the company.

What you need to consider as corporate travel increases?

Business Travel Barometer reported that corporate travel is witnessing an accelerated growth. However, when poorly managed, it may be no longer an advantage to companies and may, in fact become a burden. There are some factors which the corporations and CTAs must consider to get the best out of the time spent traveling.

Adopting a travel policy

The corporate must define a travel policy which is applicable to and respected by travelers at all levels. This policy should be used to establish the standards which will help to track the improvement of business travel. It will eventually help to reduce the costs of the entire package.

Do not limit the traveler’s autonomy

The management is responsible for budgeting the travel policy which helps to improve cost management however, it is also essential to give a degree of autonomy to the traveler. The policy should be flexible enough to allow the employee to adapt the trip as per the situation.

Traveler’s security should be a major concern

Business travelers need to have security in place. The company needs to stick to its definition of standards to ensure the employee’s integrity. The CTAs should have reliable partners (travel insurance, airlines, hotel chains etc.).

Mobility and automation

To optimize time and ease the processes, the administration of management platforms should have automated processes. This means they should adopt mobile solutions where search options, travel alerts, ticket reservations etc. can be accessed quickly, easily and on the go.

Corporate Travel Trends in 2016

Corporate travel trends tend to change regularly. 2016 has also not been any different and the travel management companies (TMCs) and corporate travel agencies (CTAs) are quite focused to provide steady if not strong axis all over. A growing MICE sector, investments in mobile and big data and enhanced focus on duty of care are some of their areas of focus.

Rising prices

The consolidated buzzword among global suppliers, airfares, hotel rates etc. is the rising fares. It is sometimes the move of the suppliers to generate discounts which encourage travel if there is a strong decline in demand. A positive 2016 world economy has been bringing an increase in air fares of a few percentage points, hotels are expected to see 4%-6% rise in average global rates and the competition will remain moderate in the car rental services.

Duty of care

Risk management is one of the major points of emphasis for corporations. Corporate customers are allowing new policies and improved technologies to monitor employees’ location in case of an emergency, especially when they are travelling to foreign destinations. For instance, Concur Risk Messaging helps to identify the travelers moving around in the world and alerts them with alternate travel arrangement as and when needed.

Focusing on MICE

Meetings industry is a major growing sector and the corporate travel trend is developing on it. The corporate travel agencies should better start aligning the various meeting procurement methodologies with its transient travel sourcing. One of the ways could be to broaden the variety of meeting services by incorporating incentive trips within it.

Investing in technology

A sharper focus on increasing value and becoming more traveler-centric can be done by bringing in mobile friendly technologies. Mobile and big data are definitely the two most significant technological investments which any corporate travel agency must focus to make their platform more appealing.

Business travel analysis after Brexit

Following Brexit, ACTE and CAPA shared their speculations. According to them, the greatest short-term effects on the travel industry will come from the weakening of the pound against other world currencies. Greeley Koch, executive director for the Association of Corporate Travel Executives said that the business travel industry will trend on currency fluctuations; with some companies taking advantage of the weaker pound and traveling more, while others may withhold business travel until world markets find their own level.

Impact of terrorism on corporate travelers

Travel policy makers and administrators need to be guided by rising terrorism scare. For executives and staff undertaking travel on behalf of businesses, the travel agents and corporate travel agencies (CTAs) should prove the reassurance for their safety through the travel policies. It is more than likely that the surveys conducted over corporate travelers reflect the general concern of the global business travelers about the spate of terrorism. However, there is no denying the fact that terrorist threat is changing the patterns of business travel. The key impact of this is to keep in mind that the companies providing travel services for business travelers need to enhance their focus on security and the associated risks in delivering the services to corporate clients. According to a recent finding, travel managers have higher estimation of their policy’s effectiveness in addressing risk compared to skeptical business travelers.

Concluding

Although the corporate travel sector has continued to progress, there are a plethora of challenges faced by the industry. A rapidly changing consumer market, the emergence of new business models, the impact of technology, man-made and natural crises are some of the fulcrum points that need to be considered before planning corporate trips.

Base Tendriling Travel Expenses

As business travel expenses nose upward, companies are realizing that better cost-management techniques can make a difference

US. corporate travel expenses rocketed to more than $143 billion in 1994, according to American Express’ most recent survey on business travel management. Private-sector employers spend an estimated $2,484 per employee on travel and entertainment, a 17 percent increase over the past four years.

Corporate T&E costs, now the third-largest controllable expense behind sales and data-processing costs, are under new scrutiny. Corporations are realizing that even a savings of 1 percent or 2 percent can translate into millions of dollars added to their bottom line.

Savings of that order are sure to get management’s attention, which is a requirement for this type of project. Involvement begins with understanding and evaluating the components of T&E management in order to control and monitor it more effectively.

Hands-on management includes assigning responsibility for travel management, implementing a quality-measurement system for travel services used, and writing and distributing a formal travel policy. Only 64 percent of U.S. corporations have travel policies.

Even with senior management’s support, the road to savings is rocky-only one in three companies has successfully instituted an internal program that will help cut travel expenses, and the myriad aspects of travel are so overwhelming, most companies don’t know where to start. “The industry of travel is based on information,” says Steven R. Schoen, founder and CEO of The Global Group Inc. “Until such time as a passenger actually sets foot on the plane, they’ve [only] been purchasing information.”

If that’s the case, information technology seems a viable place to hammer out those elusive, but highly sought-after, savings. “Technological innovations in the business travel industry are allowing firms to realize the potential of automation to control and reduce indirect [travel] costs,” says Roger H. Ballou, president of the Travel Services Group USA of American Express. “In addition, many companies are embarking on quality programs that include sophisticated process improvement and reengineering efforts designed to substantially improve T&E management processes and reduce indirect costs.”

As companies look to technology to make potential savings a reality, they can get very creative about the methods they employ.

The Great Leveler

Centralized reservation systems were long the exclusive domain of travel agents and other industry professionals. But all that changed in November 1992 when a Department of Transportation ruling allowed the general public access to systems such as Apollo and SABRE. Travel-management software, such as TripPower and TravelNet, immediately sprang up, providing corporations insight into where their T&E dollars are being spent.

The software tracks spending trends by interfacing with the corporation’s database and providing access to centralized reservation systems that provide immediate reservation information to airlines, hotels and car rental agencies. These programs also allow users to generate computerized travel reports on cost savings with details on where discounts were obtained, hotel and car usage and patterns of travel between cities. Actual data gives corporations added leverage when negotiating discounts with travel suppliers.

“When you own the information, you don’t have to go back to square one every time you decide to change agencies,” says Mary Savovie Stephens, travel manager for biotech giant Chiron Corp.

Sybase Inc., a client/server software leader with an annual T&E budget of more than $15 million, agrees. “Software gives us unprecedented visibility into how employees are spending their travel dollars and better leverage to negotiate with travel service suppliers,” says Robert Lerner, director of credit and corporate travel services for Sybase Inc. “We have better access to data, faster, in a real-time environment, which is expected to bring us big savings in T&E. Now we have control over our travel information and no longer have to depend exclusively on the agencies and airlines.”

The cost for this privilege depends on the volume of business. One-time purchases of travel-management software can run from under $100 to more than $125,000. Some software providers will accommodate smaller users by selling software piecemeal for $5 to $12 per booked trip, still a significant savings from the $50 industry norm per transaction.

No More Tickets

Paperless travel is catching on faster than the paperless office ever did as both service providers and consumers work together to reduce ticket prices for business travelers. Perhaps the most cutting-edge of the advances is “ticketless” travel, which almost all major airlines are testing.

In the meantime, travel providers and agencies are experimenting with new technologies to enable travelers to book travel services via the Internet, e-mail and unattended ticketing kiosks. Best Western International, Hyatt Hotels and several other major hotel chains market on the Internet. These services reduce the need for paper and offer better service and such peripheral benefits as increased efficiency, improved tracking of travel expenses and trends, and cost reduction.

Dennis Egolf, CFO of the Veterans Affairs Medical Center in Louisville, Ky., realized that the medical center’s decentralized location, a quarter-mile from the hospital, made efficiency difficult. “We were losing production time and things got lost,” he says. “Every memo had to be hand-carried for approval, and we required seven different copies of each travel order.” As a result, Egolf tried an off-the-shelf, paper-reduction software package designed for the federal government.

The software allows the hospital to manage travel on-line, from tracking per-diem allowances and calculating expenses to generating cash advance forms and authorizing reimbursement vouchers. The software also lets the hospital keep a running account of its travel expenses and its remaining travel budget.

“Today, for all practical purposes, the system is paperless,” says Egolf. The software has helped the hospital reduce document processing time by 93 percent. “The original goal focused on managing employee travel without paper,” he says. “We have achieved that goal, in part due to the efforts of the staff and in part due to the accuracy of the software.”

With only a $6,000 investment, the hospital saved $70 each employee trip and saved almost half of its $200,000 T&E budget through the paper-reduction program.

Out There

Consolidation of corporate travel arrangements by fewer agencies has been a growing trend since 1982. Nearly three out of four companies now make travel plans for their business locations through a single agency as opposed to 51 percent in 1988. Two major benefits of agency consolidation are the facilitation of accounting and T&E budgeting, as well as leverage in negotiating future travel discounts.

A major technological advance that allows this consolidation trend to flourish is the introduction of satellite ticket printers (STPs). Using STPs enables a travel agency to consolidate all operations to one home office, and still send all necessary tickets to various locations instantly via various wire services. As the term implies, the machinery prints out airline tickets on-site immediately, eliminating delivery charges.

For London Fog, STPs are a blessing. London Fog’s annual T&E budget of more than $15 million is split equally between its two locations in Eldersburg, Md., and New York City. Each location purchases the same number of tickets, so equal access to ticketing from their agency is a must. With an STP in their two locations, the company services both offices with one agency in Baltimore. Each office has access to immediate tickets and still manages to save by not having to pay courier and express mail charges that can range up to $15 for each of the more than 500 tickets each purchases annually.

Conde Nast Publications’ annual T&E budget of more than $20 million is allocated among its locations in Los Angeles, San Francisco, Chicago, New York and Detroit. Since 1994, travel arrangements have been handled by a centralized agency, Advanced Travel Management in New York City, by installing an STP in each of these five locations. In addition to increased efficiency due to consolidation, Conde Nast now has the ability to change travel plans at a moment’s notice and have new tickets in hand instantly.

The real benefit is that the machines are owned and maintained by the travel agency., so there is no cost to the company. Due to the major expense involved, however, STPs remain an option only for major ticket purchasers. “STPs are a viable option in this process for any location that purchases more than $500,000 per year in tickets,” says Shoen.

As airfare averages 43 percent of any company’s T&E expenses, savings obtainable through the various uses of technology have become dramatic. For example, the ability of corporations to collect and analyze their own travel trends has led to the creation of net-fare purchasing-negotiating a price between a corporation and an airline to purchase tickets that does not include the added expenses of commissions, overrides, transaction fees, agency transaction fees and other discounts.

Although most major U.S. carriers publicly proclaim that they don’t negotiate corporate discounts below published market fares, the American Express survey on business travel management found that 38 percent of U.S. companies had access to, or already had implemented, negotiated airline discounts. The availability and mechanics of these arrangements vary widely by carrier.

What’s the Price?

Fred Swaffer, transportation manager for Hewlett-Packard and a strong advocate of the net-pricing system, has pioneered the concept of fee-based pricing with travel-management companies under contract with H-P. He states that H-P, which spends more than $528 million per year on T&E, plans to have all air travel based on net-fare pricing. “At the present time, we have several net fares at various stages of agreement,” he says. “These fares are negotiated with the airlines at the corporate level, then trickle down to each of our seven geographical regions.”

Frank Kent, Western regional manager for United Airlines, concurs: “United Airlines participates in corporate volume discounting, such as bulk ticket purchases, but not with net pricing. I have yet to see one net-fare agreement that makes sense to us. We’re not opposed to it, but we just don’t understand it right now.”

Kent stresses, “Airlines should approach corporations with long-term strategic relationships rather than just discounts. We would like to see ourselves committed to a corporation rather than just involved.”

As business travel expenses nose upward, companies are realizing that better cost-management techniques can make a difference.

US. corporate travel expenses rocketed to more than $143 billion in 1994, according to American Express’ most recent survey on business travel management. Private-sector employers spend an estimated $2,484 per employee on travel and entertainment, a 17 percent increase over the past four years.

Corporate T&E costs, now the third-largest controllable expense behind sales and data-processing costs, are under new scrutiny. Corporations are realizing that even a savings of 1 percent or 2 percent can translate into millions of dollars added to their bottom line.

Savings of that order are sure to get management’s attention, which is a requirement for this type of project. Involvement begins with understanding and evaluating the components of T&E management in order to control and monitor it more effectively.

Hands-on management includes assigning responsibility for travel management, implementing a quality-measurement system for travel services used, and writing and distributing a formal travel policy. Only 64 percent of U.S. corporations have travel policies.

Even with senior management’s support, the road to savings is rocky-only one in three companies has successfully instituted an internal program that will help cut travel expenses, and the myriad aspects of travel are so overwhelming, most companies don’t know where to start. “The industry of travel is based on information,” says Steven R. Schoen, founder and CEO of The Global Group Inc. “Until such time as a passenger actually sets foot on the plane, they’ve [only] been purchasing information.”

If that’s the case, information technology seems a viable place to hammer out those elusive, but highly sought-after, savings. “Technological innovations in the business travel industry are allowing firms to realize the potential of automation to control and reduce indirect [travel] costs,” says Roger H. Ballou, president of the Travel Services Group USA of American Express. “In addition, many companies are embarking on quality programs that include sophisticated process improvement and reengineering efforts designed to substantially improve T&E management processes and reduce indirect costs.”

As companies look to technology to make potential savings a reality, they can get very creative about the methods they employ.

The Great Leveler

Centralized reservation systems were long the exclusive domain of travel agents and other industry professionals. But all that changed in November 1992 when a Department of Transportation ruling allowed the general public access to systems such as Apollo and SABRE. Travel-management software, such as TripPower and TravelNet, immediately sprang up, providing corporations insight into where their T&E dollars are being spent.

The software tracks spending trends by interfacing with the corporation’s database and providing access to centralized reservation systems that provide immediate reservation information to airlines, hotels and car rental agencies. These programs also allow users to generate computerized travel reports on cost savings with details on where discounts were obtained, hotel and car usage and patterns of travel between cities. Actual data gives corporations added leverage when negotiating discounts with travel suppliers.

“When you own the information, you don’t have to go back to square one every time you decide to change agencies,” says Mary Savovie Stephens, travel manager for biotech giant Chiron Corp.

Sybase Inc., a client/server software leader with an annual T&E budget of more than $15 million, agrees. “Software gives us unprecedented visibility into how employees are spending their travel dollars and better leverage to negotiate with travel service suppliers,” says Robert Lerner, director of credit and corporate travel services for Sybase Inc. “We have better access to data, faster, in a real-time environment, which is expected to bring us big savings in T&E. Now we have control over our travel information and no longer have to depend exclusively on the agencies and airlines.”

The cost for this privilege depends on the volume of business. One-time purchases of travel-management software can run from under $100 to more than $125,000. Some software providers will accommodate smaller users by selling software piecemeal for $5 to $12 per booked trip, still a significant savings from the $50 industry norm per transaction.

No More Tickets

Paperless travel is catching on faster than the paperless office ever did as both service providers and consumers work together to reduce ticket prices for business travelers. Perhaps the most cutting-edge of the advances is “ticketless” travel, which almost all major airlines are testing.

In the meantime, travel providers and agencies are experimenting with new technologies to enable travelers to book travel services via the Internet, e-mail and unattended ticketing kiosks. Best Western International, Hyatt Hotels and several other major hotel chains market on the Internet. These services reduce the need for paper and offer better service and such peripheral benefits as increased efficiency, improved tracking of travel expenses and trends, and cost reduction.

Dennis Egolf, CFO of the Veterans Affairs Medical Center in Louisville, Ky., realized that the medical center’s decentralized location, a quarter-mile from the hospital, made efficiency difficult. “We were losing production time and things got lost,” he says. “Every memo had to be hand-carried for approval, and we required seven different copies of each travel order.” As a result, Egolf tried an off-the-shelf, paper-reduction software package designed for the federal government.

The software allows the hospital to manage travel on-line, from tracking per-diem allowances and calculating expenses to generating cash advance forms and authorizing reimbursement vouchers. The software also lets the hospital keep a running account of its travel expenses and its remaining travel budget.

“Today, for all practical purposes, the system is paperless,” says Egolf. The software has helped the hospital reduce document processing time by 93 percent. “The original goal focused on managing employee travel without paper,” he says. “We have achieved that goal, in part due to the efforts of the staff and in part due to the accuracy of the software.”

With only a $6,000 investment, the hospital saved $70 each employee trip and saved almost half of its $200,000 T&E budget through the paper-reduction program.

Out There

Consolidation of corporate travel arrangements by fewer agencies has been a growing trend since 1982. Nearly three out of four companies now make travel plans for their business locations through a single agency as opposed to 51 percent in 1988. Two major benefits of agency consolidation are the facilitation of accounting and T&E budgeting, as well as leverage in negotiating future travel discounts.

A major technological advance that allows this consolidation trend to flourish is the introduction of satellite ticket printers (STPs). Using STPs enables a travel agency to consolidate all operations to one home office, and still send all necessary tickets to various locations instantly via various wire services. As the term implies, the machinery prints out airline tickets on-site immediately, eliminating delivery charges.

For London Fog, STPs are a blessing. London Fog’s annual T&E budget of more than $15 million is split equally between its two locations in Eldersburg, Md., and New York City. Each location purchases the same number of tickets, so equal access to ticketing from their agency is a must. With an STP in their two locations, the company services both offices with one agency in Baltimore. Each office has access to immediate tickets and still manages to save by not having to pay courier and express mail charges that can range up to $15 for each of the more than 500 tickets each purchases annually.

Conde Nast Publications’ annual T&E budget of more than $20 million is allocated among its locations in Los Angeles, San Francisco, Chicago, New York and Detroit. Since 1994, travel arrangements have been handled by a centralized agency, Advanced Travel Management in New York City, by installing an STP in each of these five locations. In addition to increased efficiency due to consolidation, Conde Nast now has the ability to change travel plans at a moment’s notice and have new tickets in hand instantly.

The real benefit is that the machines are owned and maintained by the travel agency., so there is no cost to the company. Due to the major expense involved, however, STPs remain an option only for major ticket purchasers. “STPs are a viable option in this process for any location that purchases more than $500,000 per year in tickets,” says Shoen.

As airfare averages 43 percent of any company’s T&E expenses, savings obtainable through the various uses of technology have become dramatic. For example, the ability of corporations to collect and analyze their own travel trends has led to the creation of net-fare purchasing-negotiating a price between a corporation and an airline to purchase tickets that does not include the added expenses of commissions, overrides, transaction fees, agency transaction fees and other discounts.

Although most major U.S. carriers publicly proclaim that they don’t negotiate corporate discounts below published market fares, the American Express survey on business travel management found that 38 percent of U.S. companies had access to, or already had implemented, negotiated airline discounts. The availability and mechanics of these arrangements vary widely by carrier.